2018 GENERAL TERMS AND CONDITIONS
Payment can be made via ACH transfer, check (payable to ENTLER Studio), or credit card. An order confirmation will be sent via email once an order has been placed and payment has been made.
Prices are available on the website or by request, and are subject to change at any time. Any price changes will be confirmed at the time of ordering.
Every effort has been made to portray items accurately. Due to the nature of ceramic materials and processes, slight variations may occur. All measurements quoted are approximate and the reproduction of colors and finishes is as accurate as photographic and publishing processes will allow.
All rights reserved. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Entler Studio.
All items are subject to availability. We will inform you as soon as possible of an approximate lead time. Delivery times may vary depending on the product and we always make every effort to deliver by an agreed date. Occasionally events in the supply chain or production cycle may cause a delay in delivery. Please note that our delivery date is an estimate, we cannot accept liability if the product is unavailable due to unforeseen circumstances.
DELIVERY AND RECEIPT
Please inspect all goods upon receipt, and only sign for intact and undamaged shipments. Any damage must be reported within 24 hours of delivery and all packaging must be saved for claims to be considered. Entler Studio cannot be responsible for goods damaged during transport if they were signed for at the destination.
We have created customized packaging to ensure our lamps arrive safely. However, in the event breakage does occur during shipping, we will replace the damaged items at no cost. Replacements will be expedited to the best of our ability and shipped as soon as possible.
A return label will be provided for return of damaged items. Please use the original packaging.
Some products may need assembly upon arrival. Full instructions will be supplied and it is recommended that assembly and installation is performed by a licensed electrician.
The majority of our products are made to order. In the event that an order must be cancelled, we will unfortunately have to charge a cancellation fee of 50% of the value of the order plus any other delivery or collection fee incurred, unless notification is given within 24 hours of ordering. Please contact us via email as soon as possible if cancellation is necessary.
In no event shall Entler Studio’s liability exceed the total amount paid to Entler Studio for goods and services under this agreement.
Entler Studio provides goods and services in a manner which meets generally accepted standards for our industry. We use only UL listed lighting component parts, and all our light fixtures can be UL listed for an extra fee.
In the event that at any time, any portion of these terms and conditions are found to be invalid, illegal, unenforceable, non-binding, or otherwise without legal force or effect, said portion or provision shall be severed from these terms and conditions and the remaining portions will remain in full force and effect.
These terms and conditions shall be governed by and construed in accordance with the laws of the State of California.
We endeavor to present all information accurately, but cannot guarantee that all published information, including catalogs and our website are entirely error free.
Prices, terms and conditions are subject to change.